logo Mater Lotteries
Login Sign Up

Terms & Conditions

By using our platform, you agree to be bound by these Terms and Conditions.

Acceptance of the Terms

  1. These Terms and Conditions ("Terms") form a legally binding contract between Mater Lotteries ("We," "Us", or "Our") and each user (you) who uses Our services.
  2. By accessing or using our website, mobile app, or any associated features, you agree to these Terms in full.
  3. If you disagree with any part of these Terms, please do not use our platform.

Eligibility Requirements

  1. Only individuals above 18 years old can register and use Our services.
  2. You must be a resident of Australia to participate in our lotteries and purchases.
  3. We reserve the right to verify your age and residency through any means necessary.

Geographic Restrictions

  1. Our platform is only available for users located within Australia, with some exceptions (refer Section 12).
  2. If you are accessing Our services from outside of Australia, you may not be eligible for all features or products.
  3. Some states or territories in Australia have specific restrictions; refer to our FAQs and section 12.

Account Registration Rules

  1. One account per user: Each person can only hold one active account on Our platform.
  2. True identity: You must provide true, accurate, complete information during registration, including your name, email address, date of birth, and residential address.
  3. Keep account data current: Regularly update your profile to reflect any changes in your personal details.

Account Security Responsibilities

  1. Secure login credentials: Use unique, strong passwords for Our platform and other sensitive websites.
  2. Protect device security: Regularly update your operating system, browser, and other software to maintain the latest security patches.
  3. Report suspicious activity: Inform us immediately if you suspect unauthorized access or malicious activities.

Restricted Behaviour & Prohibited Activities

  1. No multi-accounting: Using multiple accounts for personal gain is strictly prohibited and will result in account closure.
  2. No bonus abuse: Manipulating our bonuses, promotions, or loyalty programs is not permitted and may lead to restrictions or termination of your account.
  3. Respecting others' rights: Engage with Our platform responsibly; do not harass, bully, or engage in discriminatory behavior towards other users.

Bonus & Promotion Rules

  1. Eligibility for bonuses and promotions will be determined at Our sole discretion.
  2. Conditions apply: Each bonus has specific conditions that you must meet to receive the offer (refer individual promotion terms).
  3. Only one bonus per user: Users can only claim one active bonus or promotion on their account.

Wagering & Gameplay Conditions

  1. Gaming rules comply with industry standards and regulatory requirements.
  2. Fair play is expected; attempting to cheat, rig games, or manipulate outcomes will result in restrictions or termination of your account.
  3. Verify wins: Accurately report any winnings or losses to ensure fair processing.

Responsible Gambling Expectations

  1. Play responsibly: Set limits for yourself when engaging with Our lotteries and services.
  2. Identify problem gambling behavior: If you suspect a friend or family member is experiencing issues, refer them to our responsible gaming resources (refer Section 10).
  3. Seek help: We encourage users struggling with problem gambling to reach out to support organizations listed in section 10.

Self-Exclusion & Account Restrictions

  1. Self-exclude yourself at any time by contacting Our customer service team.
  2. Temporary or permanent self-exclusion will prevent access to your account for the specified duration.
  3. We may impose additional restrictions on users who engage in prohibited behavior (refer Section 6).

Game Fairness and RNG Systems

  1. Our games use industry-standard random number generators ("RNGs").
  2. Each game's rules comply with fair play policies, ensuring transparent outcomes.

Technical Interruptions or Voided Gameplay

  1. We cannot be held responsible for technical issues that lead to void gameplay.
  2. Regularly check our status page for system maintenance and planned downtime.
  3. If you experience any difficulties, contact Our customer service team (refer Section 12).

Limitation of Liability

  1. While we strive for accuracy in all content, descriptions, images, and illustrations may be outdated or incorrect.
  2. We are not responsible for losses due to errors on your part or circumstances beyond our control.
Sign up free